Address to Return Defective Parts
Beijing Option Science & Technology Development Co., Ltd.
Address：B - 506 Epoch Building Guang an men wai Avenue No.A 180 , Bei Jing 100055，P.R. China
Technical Training
We will provide our distributors with free training project which should be performed in Option, Beijing China. Distributors will afford the traffic and accommodation chargesRelated to the training. OPtion will also offer further support to our distributors by e-mail or fax.Contact our technical support personnel and obtain a RMA (Return Materials Authorization) number. Please mark the RMA number on the outside of the parcel. Serial number and a brief description for the returned parts must be provided in parcel.
Warranty Policy
Option warrant the quality of new equipment and provide free service for the defects in workmanship and materials in a period of 14 months. Option's obligation is limited to repairing any part, which proves to be defective with Option's examination.
We don't provide warranty for the following situation
Instruments that have been misused or destroyed by accidents
Instruments whose original serial number label or identification marks have been unclear, changed or removed.
Problems caused by modification or repair by anyone else not from Option or Option designated organization.
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